I have been a patient in cardiology and orthopaedics, supported loved ones with cancer, helped family and friends navigate the emergency department, and welcomed the arrival of my grandchildren at the KGH site of KHSC. I am a Patient Experience Advisor.
My goal is to work collegially and in a positive way with staff who are skilled, diligent and caring - but who often work in silos of expertise that can make the patient journey feel fragmented and confusing.
Currently I am a member of the KHSC Patient and Family Advisory Council as well as the Cancer Care Southeast Regional Patient and Family Advisory Council. I sit with staff on the Cancer Program Council, the Palliative Care Leadership Team and participate in improvement events for scheduling and patient flow. I co-chair a Palliative Care research project designed to drive and support change in this important field.