I believe strongly in KHSC's focus on patient and family-centred care and in building partnerships between patients/family members and health care teams. I want to be part of the process that promotes and supports this type of patient care.
As a Patient Experience Advisor I have participated in many interviews for positions at all levels of the organization and I think that my input has generally been regarded as useful in the hiring/promoting decisions. Working on committees dedicated to web re-design, parking and hand hygiene has been rewarding as has my membership on the Regional Oncology Patient and Family Advisory Council and as one of the founding members of the Renal Patient and Family Advisory Council.
There are many great aspects about being a Patient Experience Advisor. The opportunity to give back and to have a forum to make a difference are very compelling reasons for membership. I am rewarded every day by being involved, by working with wonderful staff and other Patient Experience Advisors, by sharing positive outcomes and challenges, by discussing possible changes and in myriad other ways.