Resources for current volunteers

Accessing your profile and updating your schedule

If you are a current volunteer and would like to access your schedule, update your profile, read mail, check service history, enter your offsite hours (if applicable) and change your password Click here. If you don't have an online schedule and you need to report a one-time or short term absence contact Volunteer Services at 613-549-6666 ext 2359 or Auxiliary Services at extension 6352 or click here to send an email.

If you would like more information on how to use your Volgistics profile, click here.

Click here for instructions on how to set up a shortcut on a desktop/laptop

Click here for instructions on how to set up a shortcut on an Apple device (iphone, ipad, etc)

Click here for instructions on how to set up a shortcut on an Android device

How to rEQUEST A CHANGE TO YOUR CURRENT ROLE or STATUS (e.g. to take a leave of absence)


What to do if you're not feeling well or unsure if you should come in for your shift


how to request a replacement ID badge

How to request reimbursement for expenses related to obtaining a police check and completing the KHSC medical form.

After three months of consistent service, you can submit an electronic or hard copy receipt (originals required) for expenses related to your application to become a KHSC volunteer (i.e., a police records check with the vulnerable sector search and the KHSC medical form).

Once these have been received, a reimbursement form will be completed for the Manager of Volunteer Services to authorize for payment. 

Once signed, you will be notified to pick up your form in the Volunteer Office. You can then take that to the Cashier’s office during regular business hours at either site.  


Learning Opportunities at Kingston Health Sciences Centre

Click here to access a calendar of education events that are open to KHSC staff, credentialed staff, learners, volunteers and Patient Experience Advisors.


While paid parking options are available through Volunteer Services, we encourage volunteers to carpool, have someone drop you off, walk, cycle, or take a bus whenever possible (chit or reimbursement available for public transit and access bus).


As a valued member of the KHSC staff team, you are encouraged to participate in the staff discount program, the student bursary program, years of service recognition events, and other events offered throughout the year. Click here to see a list of discounts, wellness initiatives, and other recognition and perks for KHSC volunteers.  We encourage you to participate whether you are new to KHSC or a long­standing volunteer.


Many important policies are relevant to your role as a volunteer (e.g. dress code, scent free, confidentiality, use of electronic devices, code of conduct, etc).  If you have a question about a specific policy, please contact Volunteer Services or you can also review the appropriate eLearning modules on the Orientation section of this site. 

Dress Code

KHSC strives to provide a workplace environment where staff and volunteers feel comfortable and safe while dressed accordingly. Clothing must be in good condition, clean and appropriately fitted with I.D. badges properly placed at chest level on a KHSC uniform.

Although the guidelines allow for a wide range of apparel options, some clothing and accessories are more suitable than others for the work environment.


KHSC Volunteer Training/Education & Information Videos

Click here to access the eLearning module for new KHSC inpatient Mental Health volunteers.

Click here to access the training video for KHSC inpatient Mental Health volunteers on the use of Duress Buttons

Click here to watch a video that helps orient new volunteers to the ER FAVORS role

Click here to meet Kate Stewart, Child Life Specialist, who is a staff resource for COPC volunteers

Click here for a brief introduction to safely using a Staxi wheelchair.

Click here to listen to CEO Dr. David Pichora's 2019 National Volunteer Week greeting