Assessment Centre and Testing

Location & Hours

Beechgrove Complex (just south of the King St. West / Portsmouth Ave. intersection)
51 Heakes Lane, Kingston (for map of the Beechgrove Complex, click here)

Regular hours:  Open every day (including weekends) 9:00 a.m. to 4:00 p.m.

COVID-19 Pop-up Testing Clinic:  4:30 to 8:30 p.m. until Friday, Dec. 10, 2021
This clinic provides testing only.  No doctor is onsite.  We cannot accommodate phone bookings or walk-ins.  If you are having difficulty accessing your results, please email labresults@gvtlabs.ca or call 1-877-232-8828 (press option 3), 10 a.m. to 6 p.m. 
 

Book HERE for 4:30-8:30 p.m. testing clinic only. 

Before you attend the COVID-19 Assessment Centre

Use the online COVID-19 Assessment Tool first if you think you have COVID-19 symptoms or have been in close contact with someone who has the virus. The tool will help you to determine if you need to seek further care.  Also available is a screen-before-school-tool for parents.

Who is not eligible for testing at the Assessment Centre?

Who should seek testing?

You are eligible for testing at an Assessment Centre if you:

  • are symptomatic:  This means you are showing any of the following symptoms of COVID-19 that are new, worsening or different from your usual health status: fever/chills; cough; shortness of breath; new smell or taste disorder; fatigue/lethargy, malaise; muscle pain; nausea/vomiting/diarrhea; sore throat; runny nose, nasal congestion; abdominal pain; headache; conjunctivitis (pink eye); decreased appetite or lack of appetite for young children.
  • have had high-risk/close contacts
  • are asymptomatic and fit into one of these designated priority populations:
    • workers, visitors and government inspectors of long-term care homes
    • temporary foreign workers, for the purposes of international travel
    • individuals who identify as Indigenous
    • individuals, and one accompanying caregiver, with written prior approval for out-of-country medical services from the General Manager, OHIP
    • individuals who are travelling into remote/isolated First Nation and Indigenous communities for work purposes.

What do I need to bring with me?

  • a valid Ontario health card or photo identification
  • confirmation of your email booking with you to the appointment
  • please avoid bringing well children or other healthy members of the community (e.g., friends, neighbours, drivers).

Please arrive on time.  Give yourself one hour to complete the testing process.

How do I make an appointment for testing?

  • Online booking
    • One person can book appointments for up to five (5) people.
    • New time slots will be made available every 2 days.
    • Those who have booked online should bring confirmation of their email booking.
  • ​​Telephone booking
    • Booked appointments can be requested by calling 613-548-2376.
    • Phones will answered from 9:30 a.m. to 3:30 p.m. daily.

* Privacy and use of booking tool

KHSC is using a third-party tool, Coconut, to collect your name and contact information in order to book an appointment for you at the Assessment Centre.  By using this tool you are agreeing to the Terms of Service and Privacy Policy of Coconut. Information that you enter into Coconut is stored on servers in Canada.  A parent or guardian is required to book an assessment time slot on behalf of children under the age of 16 years. Do not enter the information for your child under the age of 16 years. As the parent or guardian, you must enter your name and email address on Coconut when booking.  If you do not wish to book your appointment through Coconut, please contact the Assessment Centre by phone using the information above.

To book a COVID-19 test during regular Assessment Centre hours, click here.

What do I do AFTER getting tested?

Ask the health care professional performing your test what you need to do after getting tested. Carefully read and follow the instructions you are provided (also posted below) for details on whether or not you are required to self-isolate, and when you can return to work or school.

How do I obtain my COVID-19 test result?

Your COVID-19 test result should be available in 2 to 5 days. To obtain your result visit COVID-19.Ontario.ca and click on “View your test results.” A valid (green) Ontario photo health card is required. If you do not see your result, please contact your family doctor.

If you cannot access the online viewer or do not have a family doctor, call 613-544-3400 extension 4204. Please leave your full name (include spelling of last name), date of birth and date of testing. Your call will be returned within 24 hours. We can only respond to calls related to testing.

If your test result is positive, KFL&A Public Health will contact you. A public health nurse will call to start contact tracing and will be in touch daily to check in during your isolation period.

What if I have questions or concerns about the Assessment Centre?

You can send them to COVIDAC@KingstonHSC.ca. We will do our best to respond within 2 business days.