Information items & FAQs - Hub and Spoke


The Spoke Newsletter 

September Edition - Q2 - 2022

June Edition - Q1 - 2022

March Edition  - Q4 - 2022 - Year in Review

December Edition - Q3 - 2021

September Edition - Q2 - 2021

June Edition  - Q1 - 2021


June 27th, 2022: Summary of Changes to Directives and Guidance

March 10th, 2022: N95 Respirators Ministry of Health 

December 21st, 2021: Updates to Ministry of Health Directives & Respirator Fit-Testing

December 17th, 2021: IPAC Hub Considerations for Omicron 

Frequently Asked Questions 

Why were the IPAC Hubs established? 

As part of the province’s comprehensive plan Keeping Ontarians Safe: Preparing for Future Waves of COVID-19, local networks of Infection Prevention and Control (IPAC) expertise (IPAC Hubs) have been developed across the health system. 

What is the role of the IPAC Hub and what services does the IPAC Hub provide?

The role of the IPAC Hub is to build IPAC capacity in congregate living settings. The local IPAC Hub serves to provide IPAC expertise for both prevention and response in the following ways:

  • Education and Training
  • Communities of Practice
  • Supportive visits and consults
  • Best Practice Recommendations and Implementation Support
  • Coaching/Mentoring on IPAC Practices
  • Mock tracers

Who can access services of the local IPAC Hub? 

Any community based, congregate living settings can access the services of their local IPAC Hub.  Congregate living settings include: long-term care homes, retirement homes, shelters, residential and supportive housing funded by the Ministry of Health and residential settings for adults and children funded by the Ministry of Children, Community and Social Services.

There is no fee for obtaining services provided by the IPAC hub. 

How is the IPAC Hub contacted to request assistance?

Please click here to be redirected to our intake from. For general questions and suggestions please send us an email at

Does the local IPAC hub work with the Public Health Unit?

The local IPAC Hub will work in coordination and collaboration with its partners, which includes Public Health Units.  This collaborative partnership will ensure that congregate living settings will benefit by receiving a variety of IPAC services related to local needs.

How does the IPAC Hub differ from the local Public Health Unit? 

The IPAC Hubs have been developed solely for the purpose of providing IPAC services/consultations to congregate living settings. IPAC Hubs are not responsible for enforcement action. They are mandated to provide IPAC expertise, guidance, and ongoing IPAC support and consultation to congregate living settings. 

Local Public Health is responsible for outbreak management and responding to reportable diseases.  Annual audits of long-term care and retirement homes and participation on an IPAC committee are conducted by the Public Health.

Is it beneficial to connect with the local IPAC Hub if our facility has been in contact with the local Public Health Unit? 

The IPAC Hub serves the purpose of strengthening IPAC practices within the facility by reaching out directly to offer training, consultations, and recommendations.  The IPAC Hub will work to build communities of practice across each region and provide educational supports. The IPAC Hub can complement and build on the IPAC support offered by the local Public Health Unit.

To learn more about our team members check out our about us page!