It is crucial that we keep our patients, staff and hospital environment safe.
We are temporarily limiting visitors to our hospital sites during the COVID-19 pandemic.
For more details, click here.
To book an appointment for a COVID-19 test, click here.
IMPORTANT NOTE: Before you book an appointment, please consult our Community Assessment Centre section for self-screening tools, testing criteria and important information about the testing process.
To pre-screen online for an outpatient appointment, click here.
IMPORTANT NOTE: This mobile screening must be completed a maximum of 4 hours before your appointment. With the exception of caregivers for children, this mobile screening tool is for patients only and does not give family members or caregivers an option to pre-screen. Available in English and French, the tool only takes a few minutes to complete and patients will receive an email with confirmation to bring with them, along with their appointment slip, to the hospital in printed form or on their mobile device. Screening staff will validate the confirmation at entry and you will be able to go directly to your appointment.
Due to the province-wide shutdown to curb the surge in COVID-19 cases and hospitalizations, we are temporarily further restricting visitors at our hospital sites. These measures are designed to keep our hospital safe during COVID-19. Please continue checking this page for information and remember that we offer enhanced electronic options for Staying Connected with your loved ones during this time.
Patients and essential support persons must use the main entrances at the HDH site and KGH site.
Be prepared to answer questions about travel history and symptoms when you come to our hospitals.
Patients and essential visitors coming for an outpatient clinic/procedure appointment or visit must wear a mask or face covering. We ask that you to bring your own masks/face covering whenever possible. Otherwise, we will provide you with a mask at the screening station.
Emergency and urgent health concerns that are not related to COVID-19 still need to be addressed during the pandemic. It is important that people seek care for problems that could become quite serious or life-threatening if left unattended. Patients can be reassured that our Urgent Care Centre at the HDH site and Emergency Department at the KGH site are safe places to seek care.
NOTE: We are currently postponing elective surgeries due to the demands of the third wave of the pandemic. This temporary measure will help us to ensure critical care capacity and to protect our patients, staff and hospital. If your surgery is delayed, you will be notified by your health-care provider's office. You can also contact your care team directly. Thank you for your support and understanding.
Information about self-isolation and screening/testing before your surgery.
IMPORTANT NOTE: We are currently reducing outpatient clinic appointments due to the demands of the third wave of the pandemic. This temporary measure will help us to ensure critical care capacity and to protect our patients, staff and hospital. If your outpatient procedure or visit is postponed, you will be notified by your health-care provider's office. If you do not receive a telephone call, then please attend your appointment as scheduled. Thank you for your support and understanding.
Information about what you can expect when you attend a scheduled clinic appointment.
The COVID-19 Assessment Centre is located at the Beechgrove Complex, 51 Heakes Lane, Kingston. You must book an appointment for testing.
The KHSC Union Street Site is an alternate health facility designed to be quickly activated in the event of hospital capacity challenges at our Hotel Dieu Hospital and Kingston General Hospital sites due to a surge in COVID-19 patients. The 70-bed site would provide care for non-COVID, medically stable patients who still require clinical support before discharge. The site is not currently in use.
In addition to the link above, you may also visit Kingston, Frontenac, Lennox and Addington Public Health's webpage about COVID-19 vaccines. At this time, residents, health-care workers and essential caregivers in long-term care homes and high-risk retirement homes are being prioritized for vaccination by appointment only. It has not yet been confirmed when vaccinations will be available to the general public.
Donate PPE, supplies, or make a financial donation to support the hospitals.
Informative and myth-busting videos from our infectious disease experts about COVID-19.
Your frequently asked questions.
Department-specific information about COVID-19 at KHSC.
Ontario Virtual Care Clinic: Connecting to an on-call doctor by video or audio during the COVID-19 pandemic
Patients in Ontario who do not have a primary care physician or are unable to see their own physician are now able to “see” a family physician virtually by visiting www.seethedoctor.ca (using the access code “health”) for non-COVID-19 related health issues such as colds, cough, flu, allergies, women’s health issues, urinary tract infections, rash and medication questions. Patients should first reach out to their own primary care provider if they have one as the virtual service is not intended to replace regular care. The free Ontario Virtual Care Clinic is available daily 8 a.m. to midnight. If you have an urgent concern or emergency, call 911. French language services are available 4 to 8 p.m. 7 days a week.
Number of confirmed COVID-19 cases being cared for at KHSC: 40
Last updated April 20, 2021