Assessment Centre and Testing

 

Before you attend the COVID-19 Assessment Centre

Please use the online COVID-19 Assessment Tool first if you think you have COVID-19 symptoms or have been in close contact with someone who has the virus. The tool will help you to determine if you need to seek further care.

Also available is a screen-before-school-tool for parents.

Who should seek testing?

You should only seek testing at an Assessment Centre if you:

  • Are showing COVID-19 symptoms: fever (temperature of 37.8C or greater, new or worsening cough, shortness of breath, sore throat, difficulty swallowing, nausea/vomiting, diarrhea, abdominal pain, runny nose, or nasal congestion (in absence of underlying reason for these symptoms such as seasonal allergies, post nasal drip, etc.), new smell or taste disorder.
  • Have been exposed to a confirmed case of the virus, as informed by the Public Health Unit or exposure notification through the COVID Alert app;
  • Are a resident or if you work in a setting that has a COVID-19 outbreak, as identified and informed by the Public Health Unit; and
  • Are eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care.

IMPORTANT NOTE:  You will be assessed when you arrive at Assessment Centre to determine if you meet the criteria to be swabbed.

Where is the COVID-19 Assessment Centre?

The Community Assessment Centre in Kingston is located at the Beechgrove Complex (just south of the King St. West / Portsmouth Avenue intersection).  Please follow directional signage through the Beechgrove grounds to the Assessment Centre at 51 Heakes Lane.  For a map of Assessment Centre location at the Beechgrove Complex, please click here.

The Assessment Centre is open 9 a.m. to 4 p.m. daily.

What do I need to bring with me?

  • Please bring a valid Ontario health card or photo identification. 
  • Please bring confirmation of your email booking with you to the appointment.
  • Please arrive on time for your booked test.  Give yourself one hour to complete the testing process.

  • We ask that you avoid bringing well children or other healthy members of the community (e.g., friends, neighbours, drivers).

How do I make an appointment for testing?

You have two options:

  • Online booking
    • One person can book appointments for up to five (5) people.
    • New time slots will be made available every 2 days.
    • Those who have booked online should bring confirmation of their email booking.
  • ​​Telephone booking
    • Booked appointments can be requested by calling 613-548-2376.
    • Phones will answered from 9:30 a.m. to 3:30 p.m. daily.

* Privacy and use of booking tool

KHSC is using a third-party tool, Coconut, to collect your name and contact information in order to book an appointment for you to receive COVID-19 testing at the Kingston COVID-19 Assessment Centre.  By using this tool you are agreeing to the Terms of Service and Privacy Policy of Coconut. Information that you enter into Coconut is stored on servers in Canada.  A parent or guardian is required to book an assessment timeslot on behalf of children under the age of 16 years. Do not enter the information for your child under the age of 16 years. As the parent or guardian, you must enter your name and email address on Coconut when booking.  If you do not wish to book your appointment through Coconut, please contact the Assessment Centre by phone using the information above.

To book a COVID-19 testing appointment online, click here.

How do I obtain my COVID-19 test result?

Your COVID-19 test result should be available in 2 to 5 days. To obtain your result visit COVID-19.Ontario.ca and click on “View your test results.” A valid (green) Ontario photo health card is required. If you do not see your result, please contact your family doctor.

If you cannot access the online viewer or do not have a family doctor, call 613-544-3400 extension 4204. Please leave your full name (include spelling of last name), date of birth and date of testing. Your call will be returned within 24 hours. We can only respond to calls related to testing.

If your test result is positive, KFL&A Public Health will contact you. A public health nurse will call to start contact tracing and will be in touch daily to check in during your isolation period.

What if I have questions or concerns about the Assessment Centre?

You can send them to COVIDAC@KingstonHSC.ca. We will do our best to respond within 2 business days.