Assessment Centre: Assessment & Testing

Location & Hours:

The Assessment Centre is located at the Beechgrove Complex (just south of the King St. West / Portsmouth Ave. intersection) 51 Heakes Lane, Kingston (for map of the Beechgrove Complex, click here).  The Centre is open daily 9 a.m. to 4 p.m.

PCR testing

To book a PCR test you must meet the following eligibility criteria:

  • Symptomatic** people who fall into one of the following groups:
    • Patient-facing healthcare workers
    • Staff, volunteers, residents/inpatients, essential care providers, and visitors in highest risk settings**. 
      **Highest risk settings:  Include hospitals (including complex continuing care facilities and paramedic services) and congregate living settings, including long-term care, retirement homes, First Nation elder care lodges, group homes, shelters, hospices and correctional institutions
    • Household members of workers in highest risk settings
    • Temporary Foreign Workers in congregate living settings
    • Patients seeking emergency medical care, at the discretion of the treating clinician
    • Outpatients for whom COVID-19 treatment is being considered including:
      • immunocompromised individuals not expected to mount an adequate response to COVID-19 vaccination or infection, regardless of vaccination status
      • Individuals who are not fully vaccinated and at highest risk of severe disease (anyone aged 70 years and older OR aged 60 years and older who is Indigenous and/or has additional risk factors (includes obesity, dialysis or stage 5 kidney disease, diabetes, cerebral palsy, intellectual disability of any severity, sickle cell disease, receiving active cancer treatment, solid organ or stem cell transplant recipients or other important risk factors at the opinion of the physician)
      • Pregnant people
      • People who are underhoused or homeless
      • First responders, including police, firefighters and paramedics
      • Elementary and secondary students and education staff who have received a PCR self-collection kit through their school. Kits can be returned to the Beechgrove COVID-19 Assessment Centre during operating hours (9 a.m. - 4 p.m.).
  • Symptomatic/asymptomatic people:
    • From First Nation, Inuit, and Métis communities and individuals travelling into these communities for work
    • Close contacts and people in the context of confirmed or suspected outbreaks in highest risk settings as directed by the local public health unit
    • Individuals, and one accompanying caregiver, with written prior approval for out-of-country medical services from the General Manager, OHIP

**Symptomatic:  You are showing any of the following symptoms of COVID-19 that are new, worsening or different from your usual health status: fever/chills; cough; shortness of breath; new smell or taste disorder; fatigue/lethargy, malaise; muscle pain; nausea/vomiting/diarrhea; sore throat; runny nose, nasal congestion; abdominal pain; headache; conjunctivitis (pink eye); decreased appetite or lack of appetite for young children.

PCR testing:  Book HERE or call 613-548-2376.

 

CLINICAL ASSESSMENT

You should book a clinical assessment if you know or suspect that you have COVID-19 and you:

  • have worsening symptoms that you are concerned about; or
  • have been directed by your primary care provider or other health care professional; or
  • are unable to safely monitor your symptoms at home; or
  • are at higher risk of severe illness, including:
    • immunocompromised individuals aged 18 and over regardless of vaccine status
    • unvaccinated individuals aged 60 and over
    • unvaccinated First Nation, Inuit and Métis individuals aged 50 and over
    • unvaccinated individuals aged 50 and over with one or more risk factors.
  • Please bring a list of your medications and a list of any important medical conditions to your appointment for a clinical assessment.
  • If you have one or more of the following symptoms, you should immediately call 911 or go to the Emergency Department:
    • Severe difficulty breathing (struggling for each breath, can only speak in single words)
    • Severe chest pain (constant tightness or crushing sensation)
    • Feeling confused or unsure of where you are
    • Losing consciousness

Clinical assessment:  Book HERE or call 613-548-2376. 

 

What do I need to bring with me to an appointment?

  • a valid Ontario health card or photo identification
  • confirmation of your email booking with you to the appointment
  • please avoid bringing well children or other healthy members of the community (e.g., friends, neighbours, drivers).

Please arrive on time.  Give yourself one hour to complete the testing process.

What do I do AFTER getting tested?

Ask the health care professional performing your test what you need to do after getting tested. Carefully read and follow the instructions you are provided (also posted below) for details on whether or not you are required to self-isolate, and when you can return to work or school. 

How do I obtain my COVID-19 test result?

Your COVID-19 test result should be available in 2 to 5 days. To obtain your result visit COVID-19.Ontario.ca and click on “View your test results.” A valid (green) Ontario photo health card is required. If you do not see your result, please contact your family doctor.

If you cannot access the online viewer or do not have a family doctor, call 613-544-3400 extension 4204. Please leave your full name (include spelling of last name), date of birth and date of testing. Your call will be returned within 24 hours. We can only respond to calls related to testing.

If your test result is positive, you should also notify your close contacts. A close contact is anyone you were less than two metres away from for at least 15 minutes, or multiple shorter lengths of time, without personal protective equipment in the 48 hours before your symptoms began or your positive test result, whichever came first.

What if I have questions?

You can send them to COVIDAC@KingstonHSC.ca. We will do our best to respond within 2 business days.

* Privacy and use of booking tool

KHSC is using a third-party tool, Coconut, to collect your name and contact information in order to book an appointment for you at the Assessment Centre.  By using this tool you are agreeing to the Terms of Service and Privacy Policy of Coconut. Information that you enter into Coconut is stored on servers in Canada.  A parent or guardian is required to book an assessment time slot on behalf of children under the age of 16 years. Do not enter the information for your child under the age of 16 years. As the parent or guardian, you must enter your name and email address on Coconut when booking.  If you do not wish to book your appointment through Coconut, please contact the Assessment Centre by phone using the information above.