Before you attend the COVID-19 Assessment Centre
Please use the online COVID-19 Assessment Tool first if you think you have COVID-19 symptoms or have been in close contact with someone who has the virus. The tool will help you to determine if you need to seek further care. Also available is a screen-before-school-tool for parents.
Who should seek testing?
You should only seek testing at an Assessment Centre if you:
- are showing COVID-19 symptoms: fever (temperature of 37.8C or greater, new or worsening cough, shortness of breath, sore throat, dfficulty swallowing, nausea/vomiting, diarrhea, abdominal pain, runny nose, or nasal congestion (in absence of underlying reason for these symptoms such as seasonal allergies, post nasal drip, etc.), new smell or taste disorder.
- have been exposed to a confirmed case of the virus, as informed by the Public Health Unit or exposure notification through the COVID Alert app;
- are a resident or if you work in a setting that has a COVID-19 outbreak, as identified and informed by the Public Health Unit; and
- are eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care.
How do I access the COVID-19 Assessment Centre?
The Assessment Centre is located at:
Beechgrove Complex (lies just south of the King St. West/Portsmouth Avenue intersection)
Follow directional signage through Beechgrove grounds to Assessment Centre at 51 Heakes Lane
Open 9 a.m. to 4 p.m. daily
What do I need to bring with me?
Please bring a valid Ontario health card. If you don't have a health card, please bring photo ID. We ask that you avoid bringing well children or other healthy members of the community (e.g., friends, neighbours, drivers).
How long is the wait time for assessment and testing?
We suggest you first use the online COVID-19 Assessment Tools to determine if you need to come for testing. If you do, then you will experience a longer wait time if you arrive before the Assessment Centre opens. The line-up usually moves steadily once the doors open. It's wise to be prepared in case you have to wait outdoors so consider bringing water, snacks, warm clothes, blankets and a collapsible chair. You will be asked to wear a face mask and physically distance, both in line and within the testing facility. Staff regularly walk the line and check for vulnerable patients such as the frail elderly and may move them forward to prioritize their visit.
How do I obtain my COVID-19 test result?
Your COVID-19 test result should be available in 2 to 5 days. To obtain your result visit covid-19.ontario.ca and click on “View your test results.” A valid (green) Ontario photo health card is required. If you do not see your result, please contact your family doctor.
If you cannot access the online viewer or do not have a family doctor, call 613-544-3400 extension 4204. Leave your full name (include spelling of last name), date of birth and date of testing. Your call will be returned within 24 hours. We can only respond to calls related to testing.
If your test result is positive, KFL&A Public Health will contact you. A public health nurse will call to start contact tracing and will be in touch daily to check in during your isolation period.
What if I have questions or concerns about the Assessment Centre?
You can send them to COVIDAC@kingstonhsc.ca. We will do our best to respond within 2 business days.