Types of Virtual Care Appointments

people meeting on computer
Virtual care can help get you the most convenient, timely and best care, with less time spent away from the people and things that really matter to you.

Your appointment slip will confirm the type of appointment scheduled for you whether it is an in-person, telephone or video appointment.

Telephone or video call

  • You might use a regular telephone, a smartphone, a computer or a tablet for the appointment. Note that the call may be coming from a blocked or unknown number.
  • If you are using the Internet for a video call, check your Internet connection to ensure that it is working– a wired connection is often better than a wireless connection.
  • Download and test any software that your healthcare provider uses for virtual appointments.
  • If you are new to the technology and software, have a test call with a family member or friend.
  • If you have a family member or friend with you, make sure your health care provider knows and can see them