Contact us - Cancer Centre

To contact the Cancer Centre of Southeastern Ontario, please call 613-549-6666. You will be connected with an automated telephone service at KHSC. Listen carefully to the message and press 7 for the Cancer Centre of Southeastern Ontario.

For appointments, press 1
  • Press 1 to speak with someone about your doctor’s appointment or for lab results.
  • Press 2 to speak to someone about your chemotherapy or immunotherapy appointment.
  • Press 3 to speak to someone about your radiation treatment appointment.
  • Press 4 to speak to someone about your social work or dietitian appointment.
  • Press 5 for all other appointment types.
For supportive and palliative care, press 2

Press 2 if you are being followed by the Supportive and Palliative Care Team and want to speak with someone.

For symptom support, press 3

Leave a detailed message with your cancer symptoms concern, including:

  • Full name
  • Date of birth
  • Cancer doctor’s name
  • A description of your concern

A nurse will call you back in order of issue seriousness.

The symptom support line is monitored Monday to Friday, from 8 a.m. to 4 p.m. If you have concerns about your symptoms after hours, call CAREChart@Home at 1-877-681-3057.

The following contacts can be reached by extension 

  • New patients - ext. 4510
  • Clinical trials - ext. 6641
  • Social worker, dietitian, speech language pathologist or patient education - ext. 7305
  • Smoking cessation coordinator - ext. 3136
  • Drug access coordinator - ext. 3317
  • Oncology Pharmacist - ext. 6607
  • Inpatient oncology unit (Kidd 9) - ext. 2323
  • Malignant hematology day unit - ext. 6627
  • Pediatric oncology - ext. 3831