To contact the Cancer Centre of Southeastern Ontario, please call 613-549-6666. You will be connected with an automated telephone service at KHSC. Listen carefully to the message and press 7 for the Cancer Centre of Southeastern Ontario.
For appointments, press 1
- Press 1 to speak with someone about your doctor’s appointment or for lab results.
- Press 2 to speak to someone about your chemotherapy or immunotherapy appointment.
- Press 3 to speak to someone about your radiation treatment appointment.
- Press 4 to speak to someone about your social work or dietitian appointment.
- Press 5 for all other appointment types.
For supportive and palliative care, press 2
Press 2 if you are being followed by the Supportive and Palliative Care Team and want to speak with someone.
For symptom support, press 3
Leave a detailed message with your cancer symptoms concern, including:
- Full name
- Date of birth
- Cancer doctor’s name
- A description of your concern
A nurse will call you back in order of issue seriousness.
The symptom support line is monitored Monday to Friday, from 8 a.m. to 4 p.m. If you have concerns about your symptoms after hours, call CAREChart@Home at 1-877-681-3057.
The following contacts can be reached by extension
- New patients - ext. 4510
- Clinical trials - ext. 6641
- Social worker, dietitian, speech language pathologist or patient education - ext. 7305
- Smoking cessation coordinator - ext. 3136
- Drug access coordinator - ext. 3317
- Oncology Pharmacist - ext. 6607
- Inpatient oncology unit (Kidd 9) - ext. 2323
- Malignant hematology day unit - ext. 6627
- Pediatric oncology - ext. 3831
