Ininew Patient Services

Located at the Hotel Dieu Hospital site of Kingston Health Sciences Centre on traditional Anishinaabe and Haudenosaunee Territory

Ininew Patient Services (IPS) is one of the health care teams provided at Kingston Health Sciences Centre.  It was started by the Religious Hospitallers of St. Joseph at Hotel Dieu Hospital (HDH) in 1985 with the mandate of facilitating culturally safe health care services for Cree patients and family from the communities of Moosonee, Moose Factory, Fort Albany, Kashechewan, Attawapiskat and Peawanuck. 

IPS is funded by Indigenous Services Canada and works in partnership with the Weeneebayko Area Health Authority (WAHA) of James Bay and Hudson Bay.

The IPS office is located in the Johnson Wing of our Hotel Dieu Hospital (HDH) site. Enter the HDH site at the main Brock Street entrance and ask the Information Desk to call the IPS office at ext. 3071. If you enter the HDH site through the Johnson Street door, then take the downward stairs directly in front of you to reach the IPS office.

Ininew Patient Services: What we do

Our services include:

  • referrals and appointments
  • admission and discharge planning
  • medical interpretation
  • education
  • accommodation. and
  • transportation.    

When you have a question about services available in Kingston or are in doubt about how to help a patient or family, please contact the IPS Main Office at 613-544-3400, ext. 3071.

Medical Interpreters

An IPS Medical Interpreter is assigned to each patient to ensure that the person is able to participate fully in their medical Care. The Interpreter is a critical member of the health care team, acting as a conduit for information and understanding between the patient and health service provider. 

Services include:

  • Cree interpretation
  • basic counseling and support
  • bereavement support, and
  • liaison services. 

After office hours, weekends and holidays the Medical Interpreter can be reached on beeper 613-650-5690.

Geaganano Residence

Geaganano “Our Home” is located at 237 Ontario Street in downtown Kingston.  Only those persons who are eligible for funding by Indigenous Services Canada can be provided with accommodation. There is an on-site dining room, 42 bedrooms and 2 Gathering Rooms.  Guests must be mobile and independent of care or have an escort who is able to provide physical care. Equipment required to make a guest’s stay more comfortable may be provided by IPS.  

  • Phone: 613-544-3400, ext. 3071
  • After office hours, weekends and holidays: 613-547-5877.
Weeneebayko Charter Flights and Kingston Transportation

The Kingston – Weeneebayko Charter is a 37-seat plane which flies between Kingston and WAHA’s Moosonee transportation hub Mondays-Fridays, excluding holidays. The flight leaves Kingston at 7:30 a.m. Passengers travelling north of Moosonee have to deplane and re-board the plane.  Passengers must be sufficiently mobile to get on and off the plane with minimal assistance. The flight to Moosonee is approximately 2 hours. 

  • Phone:  613-544-3400, ext. 3071.
Referrals and Appointments Program

All WAHA out-of-community health care service referrals are sent to IPS for processing. IPS provides liaison and communication services between the person, health service provider, and Medical Transportation Services providers to support the person’s ability to access the health care service.