FAQ

The public reporting of our surgical checklist percentage compliance allows us to establish a baseline from which we can track over time. We will closely monitor our rates and should they decrease, we will look closely at our operating room processes and target areas for improvement. The checklist percentage compliance measures the degree to which all three phases (i.e., a briefing, a time out, and a debriefing) of the checklist were performed correctly and appropriately for each surgical patient. We are always striving for 100 per cent compliance. 

The public reporting of our surgical checklist percentage compliance allows us to establish a baseline from which we can track over time. We will closely monitor our rates and should they decrease, we will look closely at our operating room processes and target areas for improvement. The checklist percentage compliance measures the degree to which all three phases (i.e., a briefing, a time out, and a debriefing) of the checklist were performed correctly and appropriately for each surgical patient. We are always striving for 100 per cent compliance. 

The public reporting of our surgical checklist percentage compliance allows us to establish a baseline from which we can track over time. We will closely monitor our rates and should they decrease, we will look closely at our operating room processes and target areas for improvement. The checklist percentage compliance measures the degree to which all three phases (i.e., a briefing, a time out, and a debriefing) of the checklist were performed correctly and appropriately for each surgical patient. We are always striving for 100 per cent compliance. 

Day treatment is a form of outpatient care.

• Part 1 involves you spending half-days with our team (including a psychiatrist, nurse practitioner, therapist, and dietitian), Monday through Friday for 12 weeks. The program involves individual counselling, medical monitoring, group therapy, family/friend support, and meal support.
• You may choose to opt into Part 2, which involves less frequent visits to further your treatment for 8 weeks, while encouraging you to apply skills in your usual life setting. 

• Our therapy model is based on cognitive behavioural therapy enhanced (CBT-E) and dialectical behaviour therapy (DBT)
• These therapies address thoughts, behaviours, and how to regulate emotions that make it hard to overcome eating disorder symptoms
• Nutrition care aims to normalize eating patterns and increase compassion and care around food and eating
• Meal support (involving eating with our Day Treatment team) helps you to practice skills and to receive support and guidance along the way
• Medical monitoring supports keeping you well and informed about how your health affects your day-to-day life.

Our Program Philosophy and goals are emphasized throughout the program:

• Restore physical health (including normalization of eating and weight restoration)
• Symptom interruption (e.g., interruption of bingeing, purging, restriction, excessive exercise)
• Acquisition of recovery-oriented skills (e.g., mindfulness, distress tolerance, emotion regulation, interpersonal effectiveness skills)
• Improve participants’ quality of life.

Employee screening is a series of questions that you must answer before being able to report to work. This process ensures employee, patient, and visitor safety during COVID-19. For the most up-to-date information, please review the Screening and Hospital Access page on the KHSC Intranet.

*Please note that you will need Google Authenticator in order to view this information if you are not currently on the KHSC network.

Employee screening is a series of questions that you must answer before being able to report to work. This process ensures employee, patient, and visitor safety during COVID-19. For the most up-to-date information, please review the Screening and Hospital Access page on the KHSC Intranet.

*Please note that you will need Google Authenticator in order to view this information if you are not currently on the KHSC network.

Employee screening is a series of questions that you must answer before being able to report to work. This process ensures employee, patient, and visitor safety during COVID-19. For the most up-to-date information, please review the Screening and Hospital Access page on the KHSC Intranet.

*Please note that you will need Google Authenticator in order to view this information if you are not currently on the KHSC network.

Genetic counselling can help you learn how certain diseases, disabilities, or birth defects can affect you and the rest of your family. Your counsellor will provide you with information and support to help you make personal decisions about your health and the health of your children or pregnancies.

Hand hygiene is the removal of visible soil and removal or killing of microorganisms from the hands. This can be accomplished using soap and water for visibly soiled hands or an alcohol-based hand rub.

 

Hand hygiene involves everyone in the hospital, including patients. Hand cleaning is one of the best ways you and your health care team can prevent the spread of many infections. Patients and their visitors should also practice good hand hygiene before and after entering patient rooms.

More information is available at:

•  Ministry of Health and Long Term Care - Patient Safety  
• Public Health Ontario - Just Clean Your Hands campaign

KGH works hard-to create a culture of patient safety involves everyone – health care administration, health -care professionals, and, of course, patients and families. If low hand hygiene compliance rates are identified, we will review infection prevention and control practices to ensure that they align with best practices documents, as well as the Just Clean Your Hands program and introduce educational interventions and make appropriate revisions to our program.

For the purpose of public reporting, data will be reported on an annual basis. The decision was made to report annually so that hospitals were able to submit enough data and that the compliance rate was statistically valid.

Patients should know that their hospital is safe, that the care they receive is topnotch, and that every effort is made to ensure the highest quality of care possible. Public reporting of hand hygiene compliance rates is another helpful measure to ensure the care provided to Ontario patients is even safer, and continues to improve over time. 

A low reported compliance rate does not necessarily mean that health care providers are not performing hand hygiene. The audit tool measures whether health care providers are performing hand hygiene at the right times and the right way. That is why it is vital that hand hygiene compliance rates are viewed in the context of other performance indicators. That said, the analysis of these rates, over time will certainly provide helpful information that can be used to make system improvements in each hospital.

No. Patient safety is a number one priority for all Ontario hospitals. There are numerous checks and balances in place to ensure the safety of public hospitals but hospital care is complicated and depends on many factors. The public reporting of hospitals’ hand hygiene compliance rates is not intended to serve as a measure for hospitals to compare themselves against other organizations, or for the public to use as a measure of where to seek care. Rates can vary from hospital to hospital, month to month. Some hospitals will have lower observation opportunities because they do not have as much direct provider-to-patient care opportunities. Due to the types and patient populations (i.e. mental health) of these hospitals, their rates may seem lower. Like other indicators, it is important to look at hand hygiene compliance rates in a broader context. The rates must be examined in order to get a sense of how hospitals are performing – where they excel and where improvements could be made. It is important to look at all of these indicators in combination.

Health care providers performing hand hygiene is a practice that continues to improve as we learn more about hand hygiene best practices. Both hospitals and the health care system have invested considerable resources to improve hand hygiene in hospitals.

The Public Health Ontario provincial hand hygiene campaign, Just Clean Your Hands, was designed to help hospitals and individuals overcome barriers to proper hand hygiene and improve compliance with hand hygiene best practices. The program recognizes that health care providers are busy and require immediate access to hand hygiene products at the right time in the patient care process.

At KGH, for example, where sinks used to be located inconveniently throughout hospitals, there is now fast and easy access to more than 2,200 alcohol-based hand rubs outside all inpatient rooms and adjacent to patients’ bedsides. There are also more freestanding hand cleaning stations located at all main entrances. In addition, ongoing education sessions are held to ensure health care providers know when and where to clean their hands to ensure patient safety.

Direct observation of hand hygiene practice is done by trained observers using the provincial audit tool. The observer conducts observations openly, recording what they see, with the identity of the health care provider is kept confidential.

The single most common transmission of healthcare-associated infections in a health care setting is via the hands of health care providers.

Health care providers acquire germs from contact with infected patients, or after handling contaminated material or equipment. Hand hygiene is an important practice for health care providers but also involves everyone in the hospital, including patients, families and visitors.

Effective hand hygiene practices in hospitals play a key role in improving patient and health care worker safety, and in preventing the spread of healthcare-associated infections.

Hand hygiene is the removal of visible soil and removal or killing of microorganisms from the hands. This can be accomplished using soap and water for visibly soiled hands or an alcohol-based hand rub.

Hand hygiene is the removal of visible soil and removal or killing of microorganisms from the hands. This can be accomplished using soap and water for visibly soiled hands or an alcohol-based hand rub.

 

Hand hygiene is the removal of visible soil and removal or killing of microorganisms from the hands. This can be accomplished using soap and water for visibly soiled hands or an alcohol-based hand rub.

 

Health Care Tomorrow: Hospital Services, is a project that has been undertaken by the seven hospitals in our region (KGH, HDH, Providence Care, Quinte Health Care, Brockville General Hospital, Lennox and Addington General Hospital and Perth and Smiths Falls District Hospital) along with the South East Local Health Integration Network, the Community Care Access Centre and the Faculty of Health Sciences at Queen’s University. Together these organizations are looking for opportunities to share services on a regional level.

While the KGH and HDH integration announcement is not directly linked to the work that was started as part of Health Care Tomorrow, the project did serve as a helpful starting point for conversations as we began to look at integrating ourselves and deepening the partnership between our two hospitals. Our local integration plan is consistent with the intent of Health Care Tomorrow, which is to provide high quality, patient-centred and efficient services to patients in the South East. 

Health Care Tomorrow: Hospital Services, is a project that has been undertaken by the seven hospitals in our region (KGH, HDH, Providence Care, Quinte Health Care, Brockville General Hospital, Lennox and Addington General Hospital and Perth and Smiths Falls District Hospital) along with the South East Local Health Integration Network, the Community Care Access Centre and the Faculty of Health Sciences at Queen’s University. Together these organizations are looking for opportunities to share services on a regional level.

While the KGH and HDH integration announcement is not directly linked to the work that was started as part of Health Care Tomorrow, the project did serve as a helpful starting point for conversations as we began to look at integrating ourselves and deepening the partnership between our two hospitals. Our local integration plan is consistent with the intent of Health Care Tomorrow, which is to provide high quality, patient-centred and efficient services to patients in the South East. 

Health Care Tomorrow: Hospital Services, is a project that has been undertaken by the seven hospitals in our region (KGH, HDH, Providence Care, Quinte Health Care, Brockville General Hospital, Lennox and Addington General Hospital and Perth and Smiths Falls District Hospital) along with the South East Local Health Integration Network, the Community Care Access Centre and the Faculty of Health Sciences at Queen’s University. Together these organizations are looking for opportunities to share services on a regional level.

While the KGH and HDH integration announcement is not directly linked to the work that was started as part of Health Care Tomorrow, the project did serve as a helpful starting point for conversations as we began to look at integrating ourselves and deepening the partnership between our two hospitals. Our local integration plan is consistent with the intent of Health Care Tomorrow, which is to provide high quality, patient-centred and efficient services to patients in the South East. 

IPO is Inter-professional Orientation. It is additional training for clinical staff and is run by Professional Practice. To learn more about IPO, please click here.

IPO is Inter-professional Orientation. It is additional training for clinical staff and is run by Professional Practice. To learn more about IPO, please click here.

IPO is Inter-professional Orientation. It is additional training for clinical staff and is run by Professional Practice. To learn more about IPO, please click here.

Kronos is the time keeping system used by various departments at KHSC. If you have been deemed as a part of Kronos, you will receive further training on how to use it (i.e. clock in/out, request time off, swap shifts, etc.) in your KnowledgeNow account.

Kronos is the time keeping system used by various departments at KHSC. If you have been deemed as a part of Kronos, you will receive further training on how to use it (i.e. clock in/out, request time off, swap shifts, etc.) in your KnowledgeNow account.