Frequently Asked Questions

If you are exhibiting symptoms of COVID-19 you should not report to work and are required to contact the Occupational Health, Safety, and Wellness team immediately to schedule a swabbing appointment. Further instructions will be provided on a case-by-case basis.

If you are exhibiting symptoms of COVID-19 you should not report to work and are required to contact the Occupational Health, Safety, and Wellness team immediately to schedule a swabbing appointment. Further instructions will be provided on a case-by-case basis.

If you are exhibiting symptoms of COVID-19 you should not report to work and are required to contact the Occupational Health, Safety, and Wellness team immediately to schedule a swabbing appointment. Further instructions will be provided on a case-by-case basis.

If you or a dependent falls ill on the date of your orientation and you are therefore unable to attend, please send an email to the following individuals:

1. The host of your orientation at @email
2. Your Manager
3. Your Recruitment Advisor

**Please note that your attendance in orientation is required and you will be rescheduled to attend at a later date. In some cases, this can impact your start date. If you have any questions about missed time or changes to your schedule due to missed time, please contact your manager.

If you or a dependent falls ill on the date of your orientation and you are therefore unable to attend, please send an email to the following individuals:

1. The host of your orientation at @email
2. Your Manager
3. Your Recruitment Advisor

**Please note that your attendance in orientation is required and you will be rescheduled to attend at a later date. In some cases, this can impact your start date. If you have any questions about missed time or changes to your schedule due to missed time, please contact your manager.

If you or a dependent falls ill on the date of your orientation and you are therefore unable to attend, please send an email to the following individuals:

1. The host of your orientation at @email
2. Your Manager
3. Your Recruitment Advisor

**Please note that your attendance in orientation is required and you will be rescheduled to attend at a later date. In some cases, this can impact your start date. If you have any questions about missed time or changes to your schedule due to missed time, please contact your manager.

It can take up to 3 weeks to process and enroll new employees into the WorkPerks program. If you are experiencing issues 3 weeks after your start date, please reach out to the Total Rewards Team for guidance.

It can take up to 3 weeks to process and enroll new employees into the WorkPerks program. If you are experiencing issues 3 weeks after your start date, please reach out to the Total Rewards Team for guidance.

It can take up to 3 weeks to process and enroll new employees into the WorkPerks program. If you are experiencing issues 3 weeks after your start date, please reach out to the Total Rewards Team for guidance.

If you complete all 6 priority courses before 16:00 (the end of the Virtual New Employee Welcome), continue working on your eLearning by proceeding to the additional courses that are listed in your My Learning tab in KnowledgeNow.

If you complete all 6 priority courses before 16:00 (the end of the Virtual New Employee Welcome), continue working on your eLearning by proceeding to the additional courses that are listed in your My Learning tab in KnowledgeNow.

If you complete all 6 priority courses before 16:00 (the end of the Virtual New Employee Welcome), continue working on your eLearning by proceeding to the additional courses that are listed in your My Learning tab in KnowledgeNow.

Your participation in orientation is mandatory and planned in advance. If you have a personal appointment that cannot be rescheduled or if you have been scheduled to work a shift during orientation, please send an email outlining the situation to the following individuals:

1. The host of your orientation at @email
2. Your Manager
3. Your Recruitment Advisor

A solution will be negotiated on a case-by case basis.

**Please note that your attendance in orientation is required. In some cases, this can impact your start date. If you have any questions about missed time or changes to your schedule due to missed time, please contact your manager.

Your participation in orientation is mandatory and planned in advance. If you have a personal appointment that cannot be rescheduled or if you have been scheduled to work a shift during orientation, please send an email outlining the situation to the following individuals:

1. The host of your orientation at @email
2. Your Manager
3. Your Recruitment Advisor

A solution will be negotiated on a case-by case basis.

**Please note that your attendance in orientation is required. In some cases, this can impact your start date. If you have any questions about missed time or changes to your schedule due to missed time, please contact your manager.

Your participation in orientation is mandatory and planned in advance. If you have a personal appointment that cannot be rescheduled or if you have been scheduled to work a shift during orientation, please send an email outlining the situation to the following individuals:

1. The host of your orientation at @email
2. Your Manager
3. Your Recruitment Advisor

A solution will be negotiated on a case-by case basis.

**Please note that your attendance in orientation is required. In some cases, this can impact your start date. If you have any questions about missed time or changes to your schedule due to missed time, please contact your manager.

If you have recently completed at Respiratory Mask Fit Test and have a valid piece of confirmation of the test (i.e. a card/record of the test) please submit this to Occupational Health, Safety, and Wellness and they will provide you with further instruction.

If you have recently completed at Respiratory Mask Fit Test and have a valid piece of confirmation of the test (i.e. a card/record of the test) please submit this to Occupational Health, Safety, and Wellness and they will provide you with further instruction.

If you have recently completed at Respiratory Mask Fit Test and have a valid piece of confirmation of the test (i.e. a card/record of the test) please submit this to Occupational Health, Safety, and Wellness and they will provide you with further instruction.

In the rare event that you have been scheduled to attend an Occupational Health appointment during your scheduled orientation, please send an email outlining the situation to the following individuals:

1. The host of your orientation at @email
2. Your Recruitment Advisor

A solution will be negotiated on a case-by case basis.

**Please note that your attendance in orientation is required. In some cases, this can impact your start date. If you have any questions about missed time or changes to your schedule due to missed time, please contact your manager.

In the rare event that you have been scheduled to attend an Occupational Health appointment during your scheduled orientation, please send an email outlining the situation to the following individuals:

1. The host of your orientation at @email
2. Your Recruitment Advisor

A solution will be negotiated on a case-by case basis.

**Please note that your attendance in orientation is required. In some cases, this can impact your start date. If you have any questions about missed time or changes to your schedule due to missed time, please contact your manager.