Frequently Asked Questions

Health Care Tomorrow: Hospital Services, is a project that has been undertaken by the seven hospitals in our region (KGH, HDH, Providence Care, Quinte Health Care, Brockville General Hospital, Lennox and Addington General Hospital and Perth and Smiths Falls District Hospital) along with the South East Local Health Integration Network, the Community Care Access Centre and the Faculty of Health Sciences at Queen’s University. Together these organizations are looking for opportunities to share services on a regional level.

While the KGH and HDH integration announcement is not directly linked to the work that was started as part of Health Care Tomorrow, the project did serve as a helpful starting point for conversations as we began to look at integrating ourselves and deepening the partnership between our two hospitals. Our local integration plan is consistent with the intent of Health Care Tomorrow, which is to provide high quality, patient-centred and efficient services to patients in the South East. 

Health Care Tomorrow: Hospital Services, is a project that has been undertaken by the seven hospitals in our region (KGH, HDH, Providence Care, Quinte Health Care, Brockville General Hospital, Lennox and Addington General Hospital and Perth and Smiths Falls District Hospital) along with the South East Local Health Integration Network, the Community Care Access Centre and the Faculty of Health Sciences at Queen’s University. Together these organizations are looking for opportunities to share services on a regional level.

While the KGH and HDH integration announcement is not directly linked to the work that was started as part of Health Care Tomorrow, the project did serve as a helpful starting point for conversations as we began to look at integrating ourselves and deepening the partnership between our two hospitals. Our local integration plan is consistent with the intent of Health Care Tomorrow, which is to provide high quality, patient-centred and efficient services to patients in the South East. 

IPO is Inter-professional Orientation. It is additional training for clinical staff and is run by Professional Practice. To learn more about IPO, please click here.

IPO is Inter-professional Orientation. It is additional training for clinical staff and is run by Professional Practice. To learn more about IPO, please click here.

IPO is Inter-professional Orientation. It is additional training for clinical staff and is run by Professional Practice. To learn more about IPO, please click here.

Kronos is the time keeping system used by various departments at KHSC. If you have been deemed as a part of Kronos, you will receive further training on how to use it (i.e. clock in/out, request time off, swap shifts, etc.) in your KnowledgeNow account.

Kronos is the time keeping system used by various departments at KHSC. If you have been deemed as a part of Kronos, you will receive further training on how to use it (i.e. clock in/out, request time off, swap shifts, etc.) in your KnowledgeNow account.

Kronos is the time keeping system used by various departments at KHSC. If you have been deemed as a part of Kronos, you will receive further training on how to use it (i.e. clock in/out, request time off, swap shifts, etc.) in your KnowledgeNow account.

Staphylococcus aureus is a germ that lives on the skin and mucous membranes of healthy people. Occasionally, Staphylococcus aureus is a  cause of human infection. When Staphylococcus aureus develops resistance to certain antibiotics, it is called Methicillin-resistant Staphylococcus aureus or MRSA.

Most people do not die if they are infected with MRSA. However in severe cases of MRSA bacteremia, death can occur. This is uncommon and tends to occur in those people with other severe health problems. The vast majority of people recover from MRSA, once their health is restored.

If a patient is carrying MRSA, generally no treatment is necessary, as the organism is not causing an illness and often will be cleared on its own when the person’s health is restored. If it is determined that the patient is infected (they have a blood infection, skin infection or wound infection etc.) then the patient will treated with the appropriate antibiotic as determined by a physician.

Swabs are performed when patients are admitted to the hospital and periodically for patients whom are at risk. The swabs are sent to the laboratory for analysis and if positive, the laboratory notifies infection prevention and control so that the patient can be placed on Contact Precautions.

Contact Precautions aim to limit the spread of MRSA to other patients and to health care providers. You may be placed in a private room or with other patients who are also carrying the bacteria. A sign may be placed on your door to remind others who enter your room about these special contact precautions. Those caring for you as well as visitors will be asked to clean their hands, gown and glove before entering your room. Everyone who enters and leaves your room must clean their hands well. The room and equipment in the room will be cleaned and disinfected regularly.

Because MRSA is spread from one person to another by contact, hand hygiene is critical to preventing its spread in a health-care setting. KGH actively conducts regular surveillance to find cases of MRSA infection and to identify carriers of MRSA. If a patient is positive for MRSA they are placed on Contact Precautions.

MRSA is spread from one person to another by contact, usually on the hands of caregivers. MRSA can be present on the health care provider’s hands either from touching contaminated material from infected persons or from touching articles contaminated by a person carrying MRSA, such as towels, sheets and wound dressings. MRSA can live on hands and objects in the environment for extended periods of time.

Risk factors for MRSA infections include invasive procedures, prior treatment with antibiotics, prolonged hospital stay, stay in an intensive care or burn unit, surgical wound infection and close proximity to someone who is carrying MRSA. 

A bacteremia is the presence of bacteria in the bloodstream and is referred to as a bloodstream infection.

Staphylococcus aureus is a germ that lives on the skin and mucous membranes of healthy people. Occasionally, Staphylococcus aureus is a  cause of human infection. When Staphylococcus aureus develops resistance to certain antibiotics, it is called Methicillin-resistant Staphylococcus aureus or MRSA.

For more information and other related topics we recommend you visit:

• Ministry of Health and Long-Term Care - Patient Safety 
• Public Health Ontario - Regional Infection Control Networks (RICN)

Staphylococcus aureus is a germ that lives on the skin and mucous membranes of healthy people. Occasionally, Staphylococcus aureus is a  cause of human infection. When Staphylococcus aureus develops resistance to certain antibiotics, it is called Methicillin-resistant Staphylococcus aureus or MRSA.

Staphylococcus aureus is a germ that lives on the skin and mucous membranes of healthy people. Occasionally, Staphylococcus aureus is a  cause of human infection. When Staphylococcus aureus develops resistance to certain antibiotics, it is called Methicillin-resistant Staphylococcus aureus or MRSA.

When KHSC employees want to access different KHSC applications (email/Kronos/intranet) outside of the hospital network (i.e. from home) they need their KHSC username, password, and be registered through Microsoft Authenticator. This multi-factor authentication process ensures that all of our patient and employees’ information if protected.

To download Microsoft Authenticator onto your phone, please click here.

When KHSC employees want to access different KHSC applications (email/Kronos/intranet) outside of the hospital network (i.e. from home) they need their KHSC username, password, and be registered through Microsoft Authenticator. This multi-factor authentication process ensures that all of our patient and employees’ information if protected.

To download Microsoft Authenticator onto your phone, please click here.

When KHSC employees want to access different KHSC applications (email/Kronos/intranet) outside of the hospital network (i.e. from home) they need their KHSC username, password, and be registered through Microsoft Authenticator. This multi-factor authentication process ensures that all of our patient and employees’ information if protected.

To download Microsoft Authenticator onto your phone, please click here.

If you have not yet received your schedule, please contact your manager.

Moving forward, your schedule will be provided to you as per your department’s specific process. For example, some areas receive their schedule by email, while other employees are a part of the Kronos time keeping system.

If you have not yet received your schedule, please contact your manager.

Moving forward, your schedule will be provided to you as per your department’s specific process. For example, some areas receive their schedule by email, while other employees are a part of the Kronos time keeping system.

If you have not yet received your schedule, please contact your manager.

Moving forward, your schedule will be provided to you as per your department’s specific process. For example, some areas receive their schedule by email, while other employees are a part of the Kronos time keeping system.

Respiratory Mask Fit testing is a test conducted by Occupational Health, Safety, and Wellness to determine which N95 mask is the best fit for your face.

Not all roles are required to complete this test. If your role needs to complete Respiratory Mask Fit testing, you will receive notification from the Recruitment and Occupational Health, Safety, and Wellness teams.

Respiratory Mask Fit testing is a test conducted by Occupational Health, Safety, and Wellness to determine which N95 mask is the best fit for your face.

Not all roles are required to complete this test. If your role needs to complete Respiratory Mask Fit testing, you will receive notification from the Recruitment and Occupational Health, Safety, and Wellness teams.