We are aware of an ongoing issue affecting some incoming calls to KHSC. Individuals calling from mobile phones may experience their calls being unexpectedly dropped. If you are unable to reach us by phone, please try calling back using an alternate phone number.

Patti Cox
The idea of being a patient experience advisor is very appealing to me. I have seen the benefit to patients and families from their partnerships with health care providers. I believe that patients and families should be engaged in decision-making in all matters that may affect their well-being, be that at the bedside or chairside, producing educational materials, creating healthy spaces, informing policy that affects care, and so on.
I am a retired health care professional who, late in my career, developed a significant health challenge. I received fine care over an extended time in various facilities. I jumped at an opportunity to do this special volunteer work to support others in having such an experience. My involvement in patient and family-centred care allows me to try to help others plus keep in touch with the environment that I was part of for a long while.
I was an initial member of the PFCC council at HDH and since have been involved in the advisory council for KHSC, and for the southeast cancer programme. I am a member of an energetic committee trying to facilitate advance care planning. I enjoy looking at clinical programming for patients in various areas. I am continually impressed and gratified by working with other passionate advisors and clinical practitioners committed to patient involvement.