If you are unsure, contact your healthcare provider to talk about the best kind of medical appointment for your medical condition.
Virtual health care appointments may work well for:
- Many skin problems
- Minor infections or irritations
- Some mental health issues
- Sexual health questions
- Travel-related care
- Follow-up for tests and screening (e.g. lab tests, blood pressure, etc.)
A virtual appointment may not be right for all conditions. The healthcare provider may need to see the patient in person for conditions such as:
- New emergency symptoms (e.g. shortness of breath, loss of vision, weakness) – go to the emergency department
- Injuries to muscles or joints
- Ear pain
- Where a physical exam is needed
