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Marla Rosen spends about 70 hours a month at KGH, but she's not a paid employee. She's a patient experience advisor who works with hospital staff and administration to improve policies, programs and services that affect patients and their famili
Formed in February 2010, the Patient and Family Advisory Council is made up of 27 former patients or family members of patients who come to the table with their own stories, their families' stories, wanting to work with KGH to improve the patient exp...
Patients who are cared for in the Admission Transfer Unit (ATU) after being admitted in the Emergency Department (ED) at Kingston Health Sciences Centre (KHSC) probably don't know that since the unit opened two years ago, it has helped patients like...
Our patients may not come here for the food, but a recent survey shows that, overwhelmingly, they are enjoying it once it is served. The survey was carried out this past summer on our inpatient units and it shows big improvements over the survey...
Two weeks after NRC Picker selected Kingston General Hospital as the winner of its prestigious Innovative Best Practices Award 2012 for Canada, the hardware is now home at our hospital. CEO Leslee Thompson accepted it personally on behalf of everyone...
"I felt as if I was in your office talking to you face to face," said a 90-year-old participant, one of 75 people who took part in a 6-month pilot project to determine if electronic visits or eVisits could be used to conveniently connect patients and...
Thanks to patient volunteers at Kingston General and Hotel Dieu hospitals, clinicians now have new insight into the best way to treat simple ankle sprains. A recently published study, led by Kingston General Hospital clinician-researcher Dr. Rob...
Nov. 24, 2016 There's a disconnect between patients' and families' stated values about end of life, and the medical treatments they choose when the time comes to make those hard decisions, says a new study by a Kingston General Hospital critical care...
Jay and Kendal Patry are investing $1 million to establish Kingston Health Sciences Centre’s (KHSC) first “Clinical Chair” role, in an area many refer to as the future of medicine – genomics.
When a pediatric patient goes into cardiac arrest, every second it takes to respond is precious. That's why Kingston General Hospital is putting into place a new tool that will make it easier for resuscitation teams to quickly provide lifesaving...
