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Responding to someone with a kind smile and a sympathetic ear can be all that is needed to turn a difficult situation into one that is remembered as positive. Empathetic communication helps patients, families and staff work together in a busy...
Despite her recent retirement as the Head of the department of Oncology, it's been a busy few months for Dr. Elizabeth Eisenhauer. In December it was announced that she would be invested into the Order of Canada by the Governor General of Canada...
Kingston Health Sciences Centre (KHSC) has been awarded Accreditation with Exemplary Standing by Accreditation Canada. The designation is the highest award possible through the hospital accreditation program. Accreditation is an ongoing process of...
The COVID-19 pandemic has often been described as a marathon, not a sprint. With a finish line that is off in the distance, health-care workers on Kingston Health Sciences Centre's (KHSC) COVID-19 inpatient units are regularly going an extra mile, or...
When Penny Tasevski was asked to describe her father-in-law Aleko Tasevski before he fell critically ill with COVID-19, her voice cracked. "He lives for us [his family], and before he was hospitalized he made my day, every single day." Penny has been...
This holiday season, in lieu of gifts and food, Kingston Health Sciences Centre (KHSC), Providence Care and the University Hospitals Kingston Foundation (UHKF) are asking patients, residents, clients, and families to consider thanking a caregiver or...
From his sprawling property on Wolfe Island, Andy Aitken speaks about his love for the outdoors. He loves canoeing and camping, but as recently as a couple of years ago, all these activities felt completely out of reach.
The numbers are well documented, but can still be staggering. Over the course of the last year more than a million Canadians have tested positive for COVID-19; nearly 25,000 have died. In Ontario, Intensive Care Units (ICUs) are bursting at the seams...
As the trauma centre for southeastern Ontario, Kingston Health Sciences Centre (KHSC) is expecting the Victoria Day long weekend to kick off a busier time of year for its care teams.
The name says it all. It's simply called "Continuous Improvement" and it's all about helping people zero in on processes that can be changed for the better, both big and small. "You start by looking at a process or system from beg