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The Neonatal Intensive Care Unit (NICU) can be an overwhelming environment for parents. But a new research project taking place on the unit is aiming to ease the stress, by inviting mothers and fathers to be a much bigger part of their baby's care...
Kingston Police have completed their investigation and the Queen's University parking garage located on Stuart Street has now reopened. KHSC Staff, physicians, patients and families are now once again able to park in the garage. We apologize for any...
In the world of healthcare, partnerships are essential to thrive and provide the best care possible, which is why Providence Care and Kingston Health Sciences Centre (KHSC) have teamed up to create a shared People Services department that spans the...
When it comes to mentors, it's hard to beat our partners from Georgia Regents Health. Not only are they recognized as being world leaders in Patient- and Family-Centred Care, but they visit our hospital each year to talk about its value and check in...
An innovative partnership between Kingston Health Sciences Centre (KHSC) and Focus Eye Centre is making cataract surgery more accessible for patients and families and is redefining what it means to be a tertiary care hospital. "The partnership takes...
Kingston General Hospital has been partnering with patients and their families in a number of new and exciting ways, all with a view to create the best possible patient experience. Now, there's another innovative patient- and family-centred care init...
Marla Rosen spends about 70 hours a month at KGH, but she's not a paid employee. She's a patient experience advisor who works with hospital staff and administration to improve policies, programs and services that affect patients and their famili
Formed in February 2010, the Patient and Family Advisory Council is made up of 27 former patients or family members of patients who come to the table with their own stories, their families' stories, wanting to work with KGH to improve the patient exp...
Patients who are cared for in the Admission Transfer Unit (ATU) after being admitted in the Emergency Department (ED) at Kingston Health Sciences Centre (KHSC) probably don't know that since the unit opened two years ago, it has helped patients like...
Our patients may not come here for the food, but a recent survey shows that, overwhelmingly, they are enjoying it once it is served. The survey was carried out this past summer on our inpatient units and it shows big improvements over the survey...