Resources for current volunteers

KHSC volunteer
Using a KHSC tablet and working closely with Infection Prevention & Control Practitioners, volunteers complete Hand Hygiene Audits.

Accessing your profile and updating your schedule

If you are a current volunteer and would like to access your schedule, update your profile, read mail, check service history, enter your offsite hours (if applicable) and change your password Click here. If you don't have an online schedule and you need to report a one-time or short term absence contact Volunteer Services at 613-549-6666 ext 2359 or KGH Auxiliary Services at extension 6352 or click here to send an email.

If you would like more information on how to use your Volgistics profile, click here.

  • Click here for instructions on how to set up a shortcut on a desktop/laptop
  • Click here for instructions on how to set up a shortcut on an Apple device (iphone, ipad, etc)
  • Click here for instructions on how to set up a shortcut on an Android device


To request a replacement ID badge click here.


To request reimbursement for expenses related to obtaining a police check and completing the KHSC medical form:

After three months of consistent service, you can submit an electronic or hard copy receipt (originals required) for expenses related to your application to become a KHSC volunteer (i.e., a police records check with the vulnerable sector search and the KHSC medical form). 

Please note: If there are financial barriers that prevent you from waiting three months for reimbursement, please contact Volunteer Services. We do not want a financial barrier to prevent someone from volunteering at KHSC. 



If required, Volunteer Services will provide paid parking or a bus pass for use during volunteer shifts. For volunteers at the KGH site, volunteers can receive a parking pass for the underground (Stuart St.) parking lot or a bus pass through the Secretary in Volunteer Services. For the HDH site, volunteers can request reimbursement for parking every 4 months or receive a bus pass.  There is also a KHSC Shuttle service which volunteers can utilize to go between sites.  To learn more about transportation/parking for KHSC volunteers click here.

If you are a HDH volunteer who would like to request reimbursement for parking, please click here for the reimbursement formClick here for the direct deposit form for your reimbursement.



As a valued member of the KHSC staff team, you are encouraged to participate in the staff discount program, the student bursary program, years of service recognition events, and other events offered throughout the year. Click here to see a list of discounts, wellness initiatives, and other recognition and perks for KHSC volunteers.  We encourage you to participate whether you are new to KHSC or a long­standing volunteer.



Many important policies are relevant to your role as a volunteer (e.g. dress code, scent free, confidentiality, use of electronic devices, code of conduct, etc).  If you have a question about a specific policy, please contact Volunteer Services or you can also review the appropriate eLearning modules on the Orientation section of this site. 


Dress Code

KHSC strives to provide a workplace environment where staff and volunteers feel comfortable and safe while dressed accordingly. Clothing must be in good condition, clean and appropriately fitted with I.D. badges properly placed at chest level on a KHSC uniform.

Although the guidelines allow for a wide range of apparel options, some clothing and accessories are more suitable than others for the work environment.